Professional Writing in the Workplace

Millennials have been labeled with many negative stereotypes when talking about how we may interact and work in the workplace, however rhetorical awareness and user-centered design should not be among those. As we have lived with technology at our fingertips throughout our entire lives, we must stray away from the short and choppy daily tweets and venture toward more professional writing. As we begin to enter the workforce in the next handful of years, we must develop writing skills that allow our thoughts to be conveyed in a clear and concise manner according to IEEE Professional Communication Society. Along with writing clearly and concisely, it is important to replace vague and unnecessary words with more specific words in order to convey your ideas in a shorter time. defines rhetorical awareness as the art of persuasion in writing, however it also includes the appeal of your writing to an audience. Yes, rhetorical writing is meant to be persuasive, but by doing that you must keep several concepts in mind while writing. First and foremost, a writer needs to make their writing a “positive experience” for the reader, and must include a purpose and context to their writings while keeping in mind the audience they are writing to. If you want your writing to be great professional piece, you must ask yourself if your writing is interesting and/or grabs the attention of the reader. Often times, writers will go about their writings with their own thoughts in mind, but by thinking of your audience while writing, a writer has the ability to write a paper that will be better tailored to a specific group of readers. What message are you trying to convey, and to whom are you trying to convey it to? Not only will your paper be more persuasive, but it will also be more clear and concise than if you had just typed the paper without keeping an audience in mind. While keeping an audience in mind, it is also important for the writer to think of the potential stakeholders in mind, as they will be the ones affected by the writing.

By keeping audiences in mind throughout writing a professional piece, writers maintain what is called a user-centered design. Writers that incorporate user-centered design in their writings better maintain a focus on the needs and expectations of the reader when writing their paper. As noted on, quality perspective, and the end result are the focal points when developing a professional writing piece. Especially in the business world, product developers and those that are directly involved in the production of a product can lose that human element that is necessary for a well written professional paper. Readers have needs and wants, and as a writer you must be able to address their needs and wants, especially in the business world where the customer is the top priority.

As a Millennial, professional writing does not come natural in an age of online social media(Twitter and Facebook), however as a generation that is tech savvy, we are quick learners and can develop professional writing habits relatively quickly. Personally, I believe I have been writing papers in a professional manner since high school, but that is due to a phenomenal high school education in which English/Writing professors stressed the importance of writing professionally as I began preparing for college. Also, as a Marketing major in the Leeds School of Business, professional writing has been an integral part in my education the last year and a half. If you are unable to write professionally in a workplace setting you can say goodbye to your job as no one will take your writings seriously. However, by writing grammatically correct, clearly, concisely, and with an audience in mind, Millennials can become as good if not better than other generations when it comes to professional writing in the workplace.



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Marketing major at the Leeds School of Business at CU-Boulder

5 thoughts on “Professional Writing in the Workplace

  1. Aaron,

    When using rhetorical awareness and user-centered design, I could not agree more with you that one of the first steps in making sure that the writing is a positive experience for the reader. How does one expect to get great results from the reader if it was not a positive experience for them? Using persuasion, a good tone, as well as proper formatting are easy ways to start off an assignment or paper to be a positive experience for the reader. Millennials are quick learners like you said, and I believe that once we all get a hang of user-centered design and rhetorical awareness that we really can produce great pieces of work that all are enjoyable for the reader and exceed all their expectations.

    1. Thanks for the reply! I’m really excited to see how our generation does in the workplace, whether that is online or in an office building. I think we will do great regardless! -Aaron

  2. I really agree with your idea of separating our habits of short, and improper writing that we use when we tweet, post on Facebook, etc. from our professional writing. If we bring our informal writing habits into the professional setting, it will be quite detrimental. We can, and should, learn the ways of professional writing in order to utilize our knowledge and ability to the fullest.


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