The site that I use most often is a site that tells you how to pretty much do anything. WikiHow is a website that gives you step by step solutions to almost anything you can think of. You can search anything from “how to treat a sunburn” to “how to apply for a job”. This site is definitely my go to for anything and everything that I need help with. Because this site is so broad, the audience is a wide range of people. College students are most likely to use it with help on creating resumes and looking for jobs, athletes use it to look up how to rehab an injury, and adults can use it took look up gardening or how to file taxes. The only people that might not use it would be children or preteens. This audience is also the stakeholder group because they are the ones being affected if they decide to follow through with the suggested steps.
This site is extremely easy to find because all you have to do is Google “how to….” and most likely WikiHow will pop up in the search engine. This makes it incredibly user-friendly and gets as many viewers as possible. WikiHow was created for the simple reason to explain how to do pretty much anything- well anything that is not illegal or extremely frowned upon (like drug smuggling).
According to Website 10 Magazine, a user friendly website must have three components: concise content and readability, improved navigation, and speed. WikiHow excels at all of these things. When entering the website, the layout is simple and easy to navigate. There is a search bar at the top of the screen that allows the user to enter what they are wanting to know how to do. Below that are suggested how to’s that are relevant for the time period (in the summer months, “how to treat a sunburn” and “how to take a vacation” are featured). After the user searches their how to, a list of suggestions pop up with the keywords entered.The stakeholders (the readers that carry out these processes) are also the decision makers because they decide if they want to carry out the steps or not.
Readers should expect to get a step by step process on how to perform a certain task. WikiHow is also a great source for skimming over, because the document design is well put together. The steps in the solutions are easy and concise; the main step is bolded and big, while the explanation to the step is written in smaller font. This is extremely helpful if you don’t have a lot of time to spend reading long paragraphs. You can look at the bolded steps in the process and if you don’t know how to perform a step in the process, then you can read into it further.
WikiHow uses a lot of up to date information that is very reliable. A lot of the step by step processes are reviewed by professionals. This is extremely helpful for those who look up how to relieve stress or anxiety because the user knows that the information they are getting was reviewed by an actual therapist, not just a nerd behind a computer screen. Since most of the content is very neutral, there is no threat to the shadow reader. If a young child were to google something that lead to WikiHow, there would be no inappropriate content that would affect them.
WikiHow is great at persuasive information. The clear cut content and easy to follow steps are great for those college students in a hurry to look up how to write a resume, or to double check that everything they wrote in their cover letter was appropriate. Adults and older generations that are not as familiar with computers as the newer millennial generations can use this website with ease because of the simple and easy to use format. In addition to the step-by-step processes, WikiHow also contributes pictures that are easy to understand if the reader cannot see the words clearly or has a hard time reading.